Tag: baggage policies

Airlines airports southwest southwest airlines baggage is a crucial aspect of air travel. Understanding Southwest’s baggage policies, airport procedures, and potential issues is key to a smooth experience. This comprehensive guide explores everything from size restrictions and check-in processes to baggage claims and security regulations, ensuring travelers are well-informed and prepared for their journey.

From the intricacies of checked baggage allowances to the common challenges of baggage handling at airports, this guide delves into the nuances of Southwest’s approach. We’ll cover everything from the steps involved in filing a baggage claim to the future of baggage management in the airline industry.

Southwest Airlines Baggage Policies

Southwest Airlines, known for its low fares and friendly service, has a straightforward baggage policy. Understanding these policies can help you avoid potential baggage fees and ensure a smooth travel experience. This guide will detail Southwest’s baggage allowance, restrictions, and comparison to other major airlines.Southwest’s baggage policy prioritizes keeping fares low, and this strategy is reflected in its baggage allowance.

This means that there are restrictions to keep costs down, which passengers need to be aware of to avoid surprises.

Baggage Allowance Summary

Southwest’s baggage policy is designed to be clear and straightforward. This section Artikels the key components of their baggage allowance, including size and weight restrictions, fees, and exceptions. Understanding these rules is crucial for a hassle-free travel experience.

• Checked Baggage: One checked bag per passenger is permitted, with weight restrictions. The maximum weight for a checked bag is 50 pounds (22.7 kg). Any checked bag exceeding 50 pounds will be subject to additional fees.
• Carry-on Baggage: Passengers are permitted one personal item, such as a purse, backpack, or laptop bag, in addition to a carry-on bag. The carry-on bag should fit under the seat in front of you. The dimensions of the carry-on bag are restricted to be manageable for easy handling during boarding and disembarkation.
• Personal Item: A small personal item, such as a purse, backpack, or laptop bag, is allowed as carry-on. Specific size and weight restrictions for personal items aren’t always clearly stated, but they should be reasonable for easy storage and handling in the cabin.

Size and Weight Restrictions

Understanding the size and weight limitations for both checked and carry-on baggage is essential. These restrictions ensure smooth handling and efficient loading/unloading at airports. Failure to comply can lead to additional fees or baggage refusal.

• Checked Baggage: The maximum weight for checked baggage is 50 pounds (22.7 kg). Dimensions are typically restricted but vary, and exceeding these limits might lead to additional charges.
• Carry-on Baggage: Carry-on bags are typically limited to dimensions of 22″ x 14″ x 9″ (56 x 36 x 23 cm). Exact dimensions may vary slightly. Carry-on bags should be manageable for easy handling during boarding and disembarkation.

Comparison to Other Airlines

Southwest’s baggage policies differ from those of other major airlines. A comparative analysis helps passengers understand the distinctions and choose the most suitable airline for their needs.

• Other Airlines: Other airlines often have more generous baggage allowances, particularly for checked baggage, but this generosity often comes with higher ticket prices.

Checking Baggage

Checking baggage involves specific procedures at the airport. Knowing these procedures can ensure a smooth baggage check-in process.

• Procedures: Passengers should check in their baggage at the designated counter before boarding. Follow the instructions provided by the airport staff.

Exceeding Baggage Limits

Exceeding baggage limits may result in additional fees. Knowing these consequences helps passengers plan their trips effectively.

• Consequences: Exceeding baggage limits can lead to fees and delays. Passengers should check the exact fees applicable based on the specific weight or size limitations.

Baggage Allowance Tiers

This table Artikels Southwest’s baggage allowance tiers for different types of baggage. Understanding these tiers is crucial for planning your trip.

Baggage Type	Weight Limit (lbs)	Size Limit (inches)
Checked Baggage	50	Variable
Carry-on Baggage	No specific weight limit	22″ x 14″ x 9″
Personal Item	No specific weight limit	Variable

Airport Baggage Handling and Procedures

Navigating the labyrinthine world of airport baggage handling can be a stressful experience. From the moment you check your luggage to the moment you retrieve it, a complex system of procedures, potential pitfalls, and human factors come into play. Understanding these procedures can help alleviate anxiety and ensure a smoother travel experience.The airport baggage handling system is a sophisticated network designed to efficiently move luggage from check-in to baggage claim.

This system relies on a combination of technology, trained personnel, and strict protocols. However, despite the best efforts, issues can arise. This section delves into the common procedures, challenges, and solutions related to baggage handling at airports.

Baggage Claim and Retrieval Procedures

The baggage claim process is crucial for passengers to reclaim their checked luggage. A streamlined and organized claim area, equipped with clear signage and helpful staff, is vital for passenger satisfaction. Passengers should carefully review the baggage tag for the correct flight and destination. Once located, the luggage should be thoroughly inspected for any damage or discrepancies.Passengers should follow these steps for smooth baggage retrieval:

• Locate the designated baggage claim area corresponding to your flight.
• Carefully review your baggage tag for the correct flight and destination.
• Search for your luggage among the arriving bags.
• Inspect the luggage for any damage or discrepancies.
• If your luggage is damaged or lost, immediately report it to the airport staff or airline representative.

Importance of Proper Baggage Labeling and Identification

Accurate and clear labeling of luggage is paramount for efficient baggage handling. A correctly labeled bag increases the likelihood of it reaching its intended destination without delay. The baggage tag should include the passenger’s name, flight number, and destination airport. It is recommended to write the information on the luggage tag as well. This helps expedite the process and reduce potential mishaps.

Potential Baggage Handling Issues and Solutions

Passengers can encounter various issues during baggage handling. Delayed baggage is a common concern, and it can be frustrating and inconvenient for travelers. Damage to luggage is another potential problem. Sometimes, luggage gets misplaced or lost altogether. A comprehensive understanding of these issues and the strategies to address them can be beneficial.

• Delayed Baggage: Delays can be caused by various factors, including flight delays, system overloads, or mechanical issues. Passengers should contact the airline immediately if their luggage is delayed. The airline should provide updates and information regarding the baggage’s location and estimated arrival time.
• Damaged Baggage: Passengers should report any damage to the luggage immediately at the baggage claim area. They should fill out a damage report form and obtain a claim number for future reference. Photographs of the damage are recommended for documentation.
• Lost Baggage: Lost baggage requires immediate reporting to the airport authorities and the airline. Passengers need to provide the airline with details about their luggage, such as the baggage tag number, the flight number, and their contact information. The airline should initiate a search and recovery procedure. They can provide a claim number and update the passenger about the status of their baggage.

Summary of Baggage Handling Problems and Solutions

Problem	Potential Solution
Delayed baggage	Contact the airline immediately, and follow up for updates.
Damaged baggage	Report the damage, obtain a claim number, and document the damage.
Lost baggage	Report the loss to the airline and airport authorities.

Southwest Airlines and Baggage Claims

Navigating the world of air travel often involves the unexpected. While Southwest Airlines prioritizes smooth journeys, baggage issues can arise. Understanding the procedures for reporting lost or damaged baggage is crucial for passengers to get the support they need. This section details the claim process, timelines, and compensation policies.

Baggage Claim Procedures Overview

Southwest Airlines provides a clear process for handling baggage concerns. Passengers should promptly report any missing or damaged bags to airline representatives at the airport. Detailed documentation is essential to expedite the claim process. This includes the passenger’s ticket information, baggage tags, and any supporting evidence like photos of damage or receipts for items inside the bag.

Reporting Lost or Damaged Baggage

Reporting lost or damaged baggage is a critical first step. Passengers should immediately notify Southwest Airlines staff at the airport. Detailed documentation is crucial, including descriptions of damage, photos, and receipts for items inside the bag. A claim form is usually provided at the airport.

Timeframes and Documentation for Filing a Claim

Southwest Airlines typically requires passengers to file a claim within a specific timeframe, often 21 days of the flight. Documentation is paramount. This includes the passenger’s ticket, baggage claim tag, detailed descriptions of any damage, and photographs of the damaged bag. Documentation of items within the bag, such as receipts, is also useful.

Airline’s Compensation Policies for Lost or Damaged Baggage

Southwest Airlines’ compensation policies for lost or damaged baggage are based on specific guidelines. Compensation varies depending on the circumstances of the loss or damage. For lost baggage, compensation is often based on the declared value of the contents, up to a set limit. Damage claims may involve repairs or reimbursements. It’s essential to review the specific policy details on the Southwest Airlines website for the most current information.

Steps Involved in Filing a Southwest Airlines Baggage Claim

Step	Action
1	Immediately notify Southwest Airlines staff at the airport about the missing or damaged baggage.
2	Obtain a claim form from the airline representative. Complete it accurately with all relevant details, including flight information, baggage tag, description of damage or loss, and photos if applicable.
3	Gather supporting documentation such as receipts for items inside the bag, photos of damage, and the passenger’s ticket.
4	File the completed claim form with the airline.
5	Follow up with the airline for updates on the claim status. This may involve contacting Southwest customer service.

Southwest Airlines and Airport Facilities

Southwest Airlines operates a vast network of airports across the United States, each with its own unique characteristics and amenities. Understanding the airport facilities is crucial for a smooth travel experience. This section dives into the layout, services, and staff roles at major Southwest hubs, emphasizing the importance of security procedures in baggage handling.Airport layouts are designed to optimize passenger flow, from check-in to boarding.

Well-designed terminals often include multiple gates, security checkpoints, and concessions. This often includes designated areas for different classes of passengers, along with clear signage for navigating the airport.

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Airport Layout and Amenities

Southwest Airlines airports are typically designed with a focus on ease of access and efficiency. This includes strategically placed baggage claim areas, well-marked pathways, and dedicated spaces for various services. Many major airports feature spacious waiting areas, comfortable seating arrangements, and a variety of food and beverage options. These amenities are vital for passengers experiencing extended wait times or connecting flights.

Baggage Handling Services

Southwest’s baggage handling services are an essential part of the passenger experience. Dedicated baggage carousels are positioned for easy access, typically situated near the gate area. These carousels are strategically placed to minimize confusion and delays for passengers. Assistance desks are available for passengers with special needs or lost baggage, offering support and assistance. Airport staff are crucial in maintaining smooth baggage handling operations.

Role of Airport Staff

Airport staff play a critical role in ensuring a positive passenger experience, particularly in baggage handling. They assist passengers with baggage claims, resolve issues, and ensure security protocols are adhered to. They are often the first point of contact for passengers facing challenges, providing guidance and solutions. Staff are trained to handle various situations, including lost or delayed baggage, and they strive to ensure passenger satisfaction.

Airport Security Procedures

Airport security procedures are paramount to passenger safety and baggage handling. These procedures involve multiple checkpoints, scanning equipment, and security personnel. Enhanced security measures are in place to deter potential threats and protect passengers and their baggage. Security procedures directly impact baggage handling efficiency, as delays at security checkpoints can lead to delays in baggage processing.

Comparison of Baggage Handling Facilities

Airport	Baggage Carousel Capacity	Assistance Desk Availability	Security Checkpoint Efficiency
Dallas/Fort Worth International Airport (DFW)	High capacity, multiple carousels	Extensive, multiple desks	High, well-maintained checkpoints
Denver International Airport (DEN)	High capacity, strategically located	Extensive, multiple desks with specialized personnel	High, advanced security technologies
Los Angeles International Airport (LAX)	High capacity, multiple carousels	Extensive, multiple desks	High, but can experience occasional congestion

Customer Experiences with Southwest Airlines Baggage: Airlines Airports Southwest Southwest Airlines Baggage

Southwest Airlines, known for its friendly service and affordable fares, also faces challenges in baggage handling. Passenger experiences vary widely, and understanding these nuances is crucial for the airline to improve its service and maintain customer satisfaction. This analysis dives into common baggage-related issues, their impact on passenger satisfaction, and how different baggage types influence the overall experience.Customer experiences with Southwest Airlines baggage handling are diverse, ranging from smooth and efficient to frustrating and problematic.

Factors such as the airline’s policies, airport procedures, and the inherent complexities of baggage handling contribute to the variance in passenger satisfaction. The impact of these experiences can range from minor inconveniences to significant disruptions, affecting the overall travel experience.

Common Customer Complaints Regarding Baggage Handling

Understanding the root causes of customer dissatisfaction is key to improving baggage handling. Common complaints often center around delays, lost or damaged bags, and inconsistent application of policies. Passengers frequently express frustration with the lack of clear communication regarding baggage status and the resolution process for issues.

• Delayed Baggage: Passengers often report significant delays in baggage arrival, which can lead to disruptions in travel plans and inconvenience. This can involve delays at the airport or during transport, causing delays in connecting flights and potentially impacting the overall trip.
• Lost Baggage: The loss of checked baggage is a major concern for passengers. The stress and inconvenience associated with tracking lost bags and the potential for missing essential items during the trip can significantly diminish passenger satisfaction.
• Damaged Baggage: Passengers have reported instances of baggage damage during transit. This can result in damaged clothing, electronics, or other personal belongings, causing significant inconvenience and financial loss. The impact on the customer’s belongings and travel plans is considerable.
• Inconsistent Application of Policies: Passengers sometimes feel that Southwest Airlines baggage policies are inconsistently applied, leading to confusion and frustration. This lack of consistency can stem from varying interpretations of rules by staff at different airports or on different flights. The resulting lack of clarity in handling baggage-related issues negatively impacts the customer’s perception of the airline’s professionalism.

Impact of Baggage Issues on Passenger Satisfaction

The handling of baggage significantly influences passenger satisfaction with Southwest Airlines. Negative experiences directly impact the perception of the overall service quality, affecting future travel decisions and potentially impacting the airline’s reputation.

• Disruptions to Travel Plans: Delays or loss of baggage can severely disrupt travel plans, leading to missed connections, missed appointments, or other unforeseen complications. The resulting inconvenience can dramatically reduce passenger satisfaction with the airline.
• Financial Losses: Damaged or lost baggage can result in financial losses for passengers, requiring replacement of essential items. The associated expenses and stress can further erode passenger satisfaction.
• Stress and Anxiety: The uncertainty surrounding baggage handling can create significant stress and anxiety for passengers, especially during travel. This negative emotional impact diminishes the overall travel experience.

Comparison of Checked and Carry-on Baggage Experiences

Passenger experiences with checked and carry-on baggage differ in several key aspects.

• Checked Baggage: Passengers with checked baggage often experience more potential for delays and loss. The lack of direct control over the handling of checked baggage can create uncertainty and anxiety. In contrast, carry-on baggage allows for greater control and reduces the potential for delay or loss, while remaining subject to size and weight restrictions.
• Carry-on Baggage: Passengers with carry-on baggage generally have a more direct and immediate experience with the airline’s staff at the airport. This can influence their perception of service quality, although they are still susceptible to issues with weight and size restrictions.

Common Baggage Handling Complaints and Customer Satisfaction

This table illustrates common complaints related to baggage handling and their impact on customer satisfaction.

Complaint Category	Description	Impact on Customer Satisfaction
Delayed Baggage	Baggage arrives significantly after expected time.	Lowers satisfaction due to disrupted travel plans and inconvenience.
Lost Baggage	Baggage is not located.	Severely damages satisfaction, causing significant stress and potential financial loss.
Damaged Baggage	Baggage is damaged during transit.	Decreases satisfaction due to damaged belongings and inconvenience.
Inconsistent Application of Policies	Rules and procedures are not consistently applied.	Reduces trust and creates confusion and frustration.

Baggage Security and Regulations

Traveling with checked baggage involves navigating a complex web of security regulations. Understanding these rules is crucial for a smooth and worry-free journey. From prohibited items to the role of security personnel, this section delves into the intricate world of baggage security at airports.

Security Regulations and Procedures

Airport security procedures are designed to protect passengers and aircraft from potential threats. These procedures encompass a comprehensive system of checks and balances, ensuring the safety of everyone involved. The process often involves visual inspections, the use of advanced detection technologies, and stringent screening protocols. This systematic approach aims to identify and mitigate potential risks.

Prohibited and Restricted Items

Many items are prohibited or restricted in checked baggage due to safety concerns. These restrictions apply to a wide range of substances and materials, aiming to prevent the transport of dangerous goods. The regulations are designed to safeguard passengers and personnel from potential hazards.

• Explosives: Any item capable of causing an explosion is strictly prohibited. This includes fireworks, detonators, and other similar items.
• Flammable Liquids: Liquids that can easily ignite are restricted. These include lighter fluid, gasoline, and other flammable substances. The quantity and type are often limited.
• Weapons: Sharp objects, firearms, and other weapons are generally prohibited, with exceptions for certain licensed and authorized purposes. This includes knives, swords, and similar tools.
• Compressed Gases: Certain compressed gases can be dangerous if mishandled. These include aerosol cans, propane tanks, and other compressed gas containers. Strict limits on quantity are often enforced.

Role of Security Personnel, Airlines airports southwest southwest airlines baggage

Airport security personnel play a vital role in baggage screening. Their responsibilities include inspecting baggage, utilizing detection equipment, and adhering to strict protocols. Their expertise and vigilance are essential in identifying potential threats. Their actions directly influence the safety and security of the entire airport environment.

Security Breaches and Incidents

While security measures are robust, occasional incidents involving baggage can still occur. These incidents highlight the importance of vigilance and the continuous need for improvements in security protocols. Thorough investigations are conducted to understand the root causes of these incidents and to implement preventive measures.

• Improperly packaged hazardous materials can lead to dangerous situations. Incorrect labeling or inadequate packaging can cause significant problems during transport.
• Smuggling attempts, though rare, can involve concealed items within checked baggage. This emphasizes the importance of rigorous inspections.
• Inadequate training or lapses in judgment by security personnel can compromise the security process. This underscores the critical need for continuous training and oversight.

Summary of Airport Security Regulations

Item Category	Prohibited Items	Restricted Items (with conditions)
Explosives	Fireworks, detonators	None
Flammable Liquids	Lighter fluid, gasoline	Certain quantities, with specific packaging
Weapons	Knives, swords, firearms (without permits)	Certain knives (with permits)
Compressed Gases	Aerosol cans (certain types), propane tanks	Certain quantities, with specific labeling

Alternative Transportation and Baggage

Jet-setting across the globe is amazing, but sometimes, you need to switch modes of transportation. Whether it’s connecting flights, or needing to use trains, buses, or taxis to reach your final destination, understanding how baggage handles in these scenarios is crucial. This section delves into the various options for transporting baggage when using alternative methods, comparing baggage policies, and highlighting potential challenges.Alternative transportation methods, like trains, buses, and taxis, present different baggage handling policies compared to airlines.

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Understanding these differences is key to a smooth travel experience. This guide will provide insights into managing baggage when transitioning between modes of transportation, from ensuring proper packaging to navigating potential issues.

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Baggage Handling Policies Across Transportation Modes

Different modes of transportation have distinct baggage handling policies. Airlines are responsible for baggage during the air travel segment. However, when transferring to other methods, responsibility usually shifts. This can involve different rules for size, weight, and types of baggage allowed.

• Trains: Train companies typically have weight and size limits for checked baggage. Unaccompanied luggage might incur extra fees. Specific rules often depend on the train line and route.
• Buses: Bus companies generally allow a certain amount of luggage for free, often based on a weight or piece limit. Exceeding the limit can result in additional charges or the need to check the luggage with a separate service (such as a courier).
• Taxis: Taxis primarily handle personal baggage for short-distance travel. Oversized or unusually heavy items might be challenging to transport. Luggage restrictions are usually based on the size and comfort of the vehicle, and exceeding them could lead to the need to use another mode of transportation or alternative solutions like a courier service.

Challenges of Transporting Oversized or Heavy Baggage

Transporting oversized or heavy baggage presents specific challenges, regardless of the chosen method. Understanding these challenges can help you plan your journey more effectively.

• Size and Weight Restrictions: Each transportation method has specific limits on the size and weight of baggage. Exceeding these limits could result in fees, or even refusal to transport the baggage.
• Handling and Storage: Oversized or heavy baggage may be challenging to handle and store on alternative transport, potentially leading to damage or loss.
• Insurance and Liability: The liability for damage or loss of baggage can differ significantly depending on the mode of transport and the applicable policies. It’s vital to understand these policies before your trip.

Precautions When Transporting Baggage

Taking proper precautions is essential for safe and efficient baggage transport. This includes careful packing, labeling, and adhering to the rules and regulations of each mode of transportation.

• Proper Packing: Securely packing your luggage, using appropriate materials like padding and straps, is crucial to prevent damage during transit. This applies to all modes of transport, especially when dealing with fragile or sensitive items.
• Labeling: Clearly labeling your luggage with your name, contact information, and destination is essential for efficient handling and to avoid misplacing your belongings.
• Documentation: Having the necessary documentation and receipts for your baggage, especially when transferring between modes of transport, is vital to ensure smooth transitions and handle potential issues effectively.

Procedures for Handling Different Baggage Types

Switching modes of transport can involve different procedures for handling various baggage types. Understanding these procedures will aid in managing your belongings seamlessly.

• Checked Baggage: Checked baggage policies vary between modes of transport. You might need to check your luggage at a particular location or facility before transferring to the next mode.
• Carry-on Baggage: Carry-on baggage policies are also distinct for different modes. Regulations vary on the maximum size and weight that is allowed, especially when changing to a different mode of transport.
• Fragile Items: Fragile items require extra care during transport. Proper packaging and labeling are essential to prevent damage. Using appropriate containers or padding when switching to a different mode of transportation is also important.

Future Trends in Airline Baggage Management

The evolution of airline baggage handling is driven by the relentless pursuit of efficiency, security, and customer satisfaction. Traditional methods are being challenged by a confluence of factors, including the rise of e-commerce, increased passenger volume, and the constant pressure to reduce operational costs. New technologies offer the potential to revolutionize baggage management, and this transformation is already underway.The future of baggage handling will increasingly rely on advanced technologies, automating processes, and enhancing passenger experiences.

From improved tracking systems to innovative security measures, the goal is to streamline operations and minimize the friction points in the baggage journey. This dynamic shift promises to enhance the passenger experience, increase efficiency, and address evolving security concerns.

Emerging Technologies in Baggage Handling

The integration of artificial intelligence (AI) and machine learning (ML) is reshaping baggage handling. These technologies are being employed in various applications, from optimizing baggage sorting to predicting potential delays and automating inventory management. AI algorithms can analyze vast amounts of data to identify patterns, anticipate issues, and ultimately improve the speed and accuracy of baggage handling processes. For example, AI-powered systems can analyze flight schedules, baggage weight, and other factors to predict potential delays and proactively reroute or adjust baggage handling processes to mitigate those delays.

Impact of Technology on Baggage Handling Procedures

Automation is poised to significantly impact baggage handling procedures. Robotic systems are increasingly being used to automate tasks such as baggage sorting, loading, and unloading. This automation promises to reduce human error, increase efficiency, and reduce the overall time it takes to process baggage. Automated systems can operate 24/7, further streamlining operations and potentially reducing costs. Consider the efficiency gains in sorting and loading when compared to manual processes, where human error can introduce delays.

Improving Baggage Tracking and Delivery

Real-time tracking and delivery systems are becoming more sophisticated, offering passengers greater transparency and control over their baggage. GPS technology, combined with advanced tracking software, enables airlines to pinpoint the location of baggage at any given moment. This real-time visibility can help identify and resolve issues quickly, reducing delays and improving the passenger experience. For instance, if a bag is delayed due to a mechanical issue, real-time tracking can immediately alert the airline and passenger, enabling swift intervention.

Potential Benefits and Challenges of Implementing New Technologies

Implementing new technologies in baggage management presents both benefits and challenges. The benefits include increased efficiency, reduced costs, improved security, and enhanced passenger experience. However, there are challenges related to the initial investment required, the need for specialized personnel training, and potential data security concerns. Moreover, integrating new technologies seamlessly with existing systems and procedures can be a significant undertaking.

Potential Future Trends and Impacts

Potential Future Trend	Impact
AI-powered baggage sorting and routing	Increased efficiency, reduced delays, optimized resource allocation
Automated baggage handling systems	Reduced labor costs, increased throughput, improved accuracy
Real-time baggage tracking and delivery	Enhanced passenger experience, faster issue resolution, improved transparency
Integration of blockchain technology	Enhanced security, improved transparency in the supply chain, reduced fraud
Predictive maintenance for baggage handling equipment	Reduced downtime, minimized disruptions, improved operational efficiency

Conclusive Thoughts

In conclusion, navigating the world of airlines airports southwest southwest airlines baggage requires a deep understanding of the policies and procedures involved. From the initial check-in to the final baggage claim, travelers can benefit from knowing the intricacies of the process. This guide provides a complete overview, covering everything from the basics to future trends. By arming yourself with this knowledge, you can confidently face any baggage-related challenges during your Southwest flight.